Olivia McCormack

Hey there! I'm Olivia.

I'm a seasoned technical writer and content strategist with a strong command of the English language, an eagle eye for errors, and a knack for organizing complex information into friendly, easy-to-read content. I love content analytics, visual content (including instructional graphics and video tutorials), content strategy (including accessibility, information architecture, metadata, single-sourcing, style guides, and taxonomy), and process optimization (including AI-assisted workflows).

I'm always happy to connect about interesting opportunities, whether full-time, contract, or freelance. Message me anytime!

Technical Writing Associate's Degree

Courses included:
Writing and Testing Software Manuals; Designing and Writing Online Help; Documentation Project Management; Technical Documentation Graphics; Technical Writing Style; Technical Editing and Grammar; Definitions, Instructions and Process Descriptions; Writing for the Web; Single Sourcing; Microsoft Word.

15+ Years of Technical Writing Experience

My backstory includes over 15 years of experience in technical writing (mostly software with a splash of hardware), developer docs, and content strategy in industries including:

- Cybersecurity
- Cloud services
- Parking payment technology
- Event ticketing software
- HR analytics software

Skills

My favourite tools lately include:
Camtasia, Claude, InDesign, Oxygen XML Editor, Snagit, and Zendesk Guide.

Technical Writer

Content Strategist

Grammar Nerd

- Marketing software
- Clean energy technology
- Accounting software
- Industrial machinery
- Investment management